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Go Touch Down Travel & Tours reviews

1 review

T: (877) 480-6881

Untrustworthy people

Views: 51 Visited: May 2020 Reviewed: Aug 10, 2020
Note: Urbanhecker did not go on safari with Go Touch Down Travel & Tours

Do not use this travel agency. Go Touch Down and Deon Barnard have used the COVID-19 crises to defraud us of all monies we spent with them for a trip to South Africa. They essentially contend that because our trip, which was scheduled to begin on May 12, 2020, could NOT happen because of the COVID-19 lockdown in South Africa, they should keep all of the $24,513 we had paid to them in December 2019. When pressed as why we were not to receive a full refund, or at a minimum that amount less the Sales Agreement’s specified 20% cancellation fee, Barnard replied, “get a lawyer.” We will shortly be bringing a civil action against Go Touch Down, Barnard and all associated entities. FYI: we received a full refund from Delta Airlines for the airfare purchased for this trip.

Visited: Botswana South Africa Zambia Zimbabwe
Responsiveness of staff
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